Frequently Asked Questions

Can I cancel my order once it has been processed?
Can I return my order?
Do you do gift wrapping?
Do you offer wholesale prices to shops and other businesses?
Do you share my personal information?
Do you ship to my country?
Does Belinda Pieris Australia Jewellery contain Nickel?
Does the price listed include GST?
How accurate are the measurements listed on your product pages?
How accurate are the product images on the site?
How can I pay for my order?
How do I get you to stop emailing me your newsletter?
I'm not at home during the day. How can I get my goods?
Is it safe and secure to order from you over the Internet?
What do I do if the goods I ordered haven't arrived?
What should I do if I have problems placing my order?
What should I do if my goods were damaged in transit?
What should I do if some of my order is missing?
What should I do if you've sent me the wrong goods?
When am I charged for my order?